Instead of solving a problem, it's better to prevent it, isn't it? This can be applied to both personal life and business. In the second case, there is maintenance management, which is a fundamental part of running your business.
This process means supervising technical resources, operating to anticipate possible adversities and create an enterprise as close as possible to the absence of failures.
So, if you want to know what types of maintenance management exist and the main reasons for adopting them, continue reading this article.
What is maintenance management and what are its modalities?
In order to reduce the financial impact caused by expenses with maintenance, managing it through a set of techniques is the best way to avoid a loss in business.
Maintenance management aims to avoid failures and interruptions in the production chain, regardless of where your business sector is included.
It is a guarantee in the quality of services and productivity, once it is not affected due to the emergence of unexpected problems.
There are four main types of maintenance management that can be done in your business. Check out what they are below:
The purpose of this process is to anticipate cases that could cause losses and delays in your business projects.
Therefore, periodic maintenance is carried out to avoid or reduce equipment problems.
This type of habit also helps to monitor equipment, selecting a forecast date for replacements and, thus, reducing the chances of problems in production due to deteriorated equipment.
Also, with preventive maintenance, there is less chance of having your site expired because the domain has not been renewed.
That's because ongoing maintenance allows managers to mark the calendar when it's necessary to renew.
This modality of maintenance also serves to assess the state of the equipment, but it is made from data and other instruments necessary according to the objective, such as measuring the temperature, vibration and pressure of the equipment.
Based on the data collected, the team is able to detect when it is necessary to change the machine, avoiding functional failures.
Doing so, you are less likely to be surprised by a corrupted hard drive or computer that has stopped working.
Corrective maintenance (planned)
In this case, a resource planning is made regarding the maintenance that must be performed.
This type of action can be done for different reasons, such as security measures and the need for improvements in service.
As a result, corrective planned maintenance is performed when an operational problem is found.
Corrective Maintenance (Unplanned)
This is the most costly maintenance modality, which occurs when a failure is found and this event is not expected by the team.
So, it is used as a last resort, often when there was no monitoring or planning as mentioned above.
This event can result not only in financial loss but can also damage your business’ image. Therefore, performing the other types of maintenance has better results.
Why do maintenance management?
Maintenance management should be seen not as an optional habit, but as an indispensable tool for any company.
This is because it has several benefits when adopted as a planned measure. Find out below which are the main ones, especially in relation to website maintenance:
Avoid financial loss
Inevitably, problems arise and need to be dealt with. However, there are adversities that can directly harm your business' finances, but they could have been avoided.
For example, when a website goes down, it means direct damage to your business accounts. So if you have a sales page, for example, that means less purchases by users that day.
Having fewer products means selling less, which can reduce a company's profits.
Provides greater efficiency at work
Good maintenance management allows you to understand your business’ processes and, therefore, work to prevent their failures.
Consequently, it provides greater efficiency at work by not affecting business productivity or the quality of the product or service.
By scheduling the correct maintenance time, this habit allows the company to avoid, as much as possible, any problems that could harm it.
Avoid customer dissatisfaction
If a company works with the delivery of products, for example, the malfunction of only one piece of equipment can affect the customer's receipt period.
This way, the worst can happen: loss of consumer confidence and satisfaction.
Another point that makes customers unhappy is the frequent crash of your website, but this is easy to avoid through maintenance.
It is worth remembering that this consequence can also have a negative impact on the image, since, with the constant expansion of the Internet in people's lives, a bad evaluation is enough to make people suspicious of buying with you.
Value your business
By having a modern website due to the frequent maintenance management to improve it, presenting interesting content to customers, your business is valued.
That doesn't mean you have to release new stuff every week, but keeping it constantly up to date helps customer satisfaction.
Updates can range from posting new posts to layout changes for further optimization.
The organization of a website is as important as the organization of physical establishments.
That's because nobody likes to waste time looking for something that should be easily accessible. Then maintenance management solves this problem.
This way, consumers can easily find what they are looking for, make the purchase and come back whenever they need it.
For this to happen, the enchantment with your website needs to happen immediately, so opt for a simple, objective and organized layout.
You have certainly realized that doing maintenance management is a necessity that needs to be pervasive among companies. After all, it’s important to do it constantly. In addition to understanding maintenance management, another important point is the uptime to measure the success of your commercial website. Do you want to know how? Read: What is uptime: Understand how this metric affects your website.